Dao by Dorsett West London
What Guests Say
The hotel was beautifully presented and is in a great location, opposite a small park. It's very close to the 02 Shepherd's Bush and a few minutes walk from Westfield Shopping Centre and Shepherd's Bush Underground Station. I didn't eat at the hotel but the menu looked good and was reasonably priced. Staff were lovely and couldn't have been more helpful. I would definitely stay there again.
Wendy
September 2024
Spacious room with a full kitchen - pretty much like an apartment you can live in. Rooms were stylish, clean, and quiet from the noisy streets outside. Right next to the O2 Empire venue, so if you'r attending an event there, this is a great place to stay.
Ktys
August 2023
I usually do not like trying new hotels with kids but this was a good bet. The staff and bellboys were always nice, welcoming and very efficient. Azeez, Daniel, Samuel and their colleagues always made us feel like we were welcomed home each time we return from our outings. The kids loved it and would like to stay there again. Everything was clean and worked well in our studio kitchen and bathroom. There was complimentary water and tea, daily cleaning and replenishing. I will stay there again. There are excellent eateries and shops all around the area and we felt safe even though we never stayed out late.
Maryam
June 2024
The location was right next door to the concert I attended, which was reason of choice and close for shopping and lots of food venues. Some of the staff were very friendly, including the individual who checked us in and so were some of the concierge team. The shower gel, soap etc smelled beautiful and the kitchen facilities were great. The hotel itself is beautiful and the bed and bedding was comfortable.
Lisa
October 2022
This hotel was wonderful and it exceeded all expectations. I wanted to surprise my partner, and asked for the room to be filled with balloons. I wanted them in a specific colour so I arranged to send them to the hotel ahead of time, and the staff totally nailed it. When we walked in, the room was beautifully decorated, and my partner’s reaction was priceless—totally worth it! The place was spotless, and I loved how stylish everything looked. The balcony was a great bonus, especially since the weather was amazing while we were there. It’s technically shared, but we never saw our neighbours, so it felt private. The staff are incredible! So friendly and helpful. We had good fun with the guy who checked us in and out a lovely chap. The location was also fantastic! Right next to Shepherd's Bush Market and close to tube stations, so getting around was a breeze. The hotel itself was spotless, and I loved how stylish everything looked. The lobby smelled amazing! Whatever fragrance they use is unreal!!! Overall we had a great stay.
Lisa
April 2025
The location is great, near Westfield and 02 Shepherd’s Bush Empire. The studio apartment was amazing, very comfortable. There were a few issues but everything was resolved very quickly. I loved the balcony.
Amanda
December 2024
The appartement was beautiful and very clean and had everything you need. Very quiet, you can't open the windows, but very well climatized. Had a couple of small problems which were solved immediately. I was told that the appartements get cleaned only once a week, but it was actually cleaned every day, which was nice. The only thing I missed was a small bedlight, if you wanted to watch TV or read a book in bed, you had to have the full room light on!
Yvonne
October 2024
Great accommodation in the Shepherds Bush with all the facilities needed for long and short stays. Apartment was clean, very well lit up everywhere, the bathroom was beautiful and had a great shower with all the toiletries, the bed was big and comfortable, and the kitchen had all the utensils. Although we were told "major" cleaning will be done only once during our 8 night stay, the cleaning was performed daily. They as well refilled coffee capsules and tea, and brought new water packs daily. You get a nice set of bathrobes and slippers. The experience of the hotel was definitely more on a high end compared to "budget" hotels nearby that costs similar and more. You can even use their laundry room (free), but we didn't try. I like the location as well, because it has great connections to central London - bus stop right in front of the hotel (94 bus), 2 metro stations close, and Westfield shopping center right here as well. Maybe on the verge with the less safe area, but it didn't bother us. Overall, it was a great and pleasant stay.
Albina
April 2024
The room was absolutely amazing. Check in was great. Laundry room was clean!
Stephenie
July 2024
The location was perfect for Shepherd's Bush Empire, literally next door. The room was really nicely decorated, clean and had a nice view. We had a great lunch at Sweet Caroline, picked up some tasty bakery items from the Happy Sky Bakery and the Philippine bakery. Liz cafe was great for breakfast. Had a nice walk around Holland Park. Lots of restaurants around the area. We parked at W12, which was fine and only a few mins walk away.
Susan
March 2025
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